Terms & Conditions

We reserve the right to modify product details or pricing at any time without prior notice.

1. Orders and Payment

• Orders are confirmed only after successful payment.
• We accept payments via [UPI, Credit/Debit Cards, Razorpay, Stripe, or PayPal].
• SUR ALOK 3D reserves the right to cancel or refuse any order at our sole discretion (e.g., fraud risk, incorrect pricing, product unavailability).

2. Shipping and Delivery

• Orders are processed within [2–5 business days].
• Delivery timelines vary based on your location and selected shipping method.
• You will receive tracking details once your order is dispatched.

For full details, see our [Shipping Policy].

3. Returns and Refunds

We only accept returns for:

• Damaged products upon arrival (must be reported within 48 hours of delivery)
• Incorrect items sent by our team

Custom-made or personalized products are non-returnable.
For more details, refer to our [Return & Refund Policy].

4. Intellectual Property

All content on this website — including logos, images, product designs, and text — is the property of SUR ALO 3D and may not be reproduced or used without permission.

5. User Content

If you share reviews, photos, or testimonials, you grant SUR ALOK 3D a non-exclusive right to use this content for marketing or promotional purposes.

6. Limitation of Liability

SUR ALOK 3D shall not be liable for any indirect, incidental, or consequential damages resulting from the use of or inability to use our products or website.

7. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in [KOLKATA, India].

8. Contact Us

For questions or concerns, contact us at:
Email: support@suralok3d.com
SUR ALOK INFOTECH 21/1 Jessore Road, Madhyamgram,Kolkata - 700129 West Bengal, India